[Greatest Hits] The Power of Customer Insights: Uncovering Why Customers Do What They Do with Vashte Johnson of Slidedesignr
Update: 2025-04-04
Description
In this Greatest Hits episode of Getting to Aha!, Darshan Mehta is joined by Vashte Johnson, the Founder of Slidedesignr. Join them as they discuss the importance of customer insights, Vashte’s insights accelerator model for creating powerful deliverables, and the importance of storytelling, clarity, and emotional engagement in visualizations.
Vashte Johnson is an insights visualization consultant with over fifteen years of experience conducting qualitative and quantitative consumer research. She is the Founder of Slidedesignr, a market research, advertising, marketing, and business services company focused on building powerful insight deliverables. Vashte is also a member of the Qualitative Research Consultants Association, a global network of qualitative research professionals.
KEY TAKEAWAYS
👉 When defining insights, Vashte emphasizes that they are not simply an accumulation of facts or observations. Instead, they are practical tools with direct use for clients. She stresses the importance of finding the underlying message within the data and connecting it to the client's problem.
👉 One misconception addressed in the conversation is that insights need to be groundbreaking or entirely unique. Both Darshan and Vashte agree that insights can stem from combining different observations and simply articulating a core truth that resonates with clients. Visualizing insights in a logical framework that clients can easily understand and apply is crucial.
👉 Vashte's insights accelerator model comprises four key components. The first component is adopting a consultant's mindset, which involves thinking beyond the data and considering the larger context and implications. The second component is understanding the audience, as insights need to be tailored to the specific needs and preferences of the clients. The third component is reclaiming time for deep connections, allowing oneself time to think and form connections before diving into the design process. The fourth component focuses on the idea hierarchy, where the most important insights are prioritized and presented effectively.
Listen Now!
Fame Host - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/48t2yi5
YouTube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan Mehta on Linkedin - https://www.linkedin.com/in/darshan--mehta
iResearch website - https://iresearch.com
Vashte Johnson on LinkedIn - https://www.linkedin.com/in/vashte
Slidedesignr website: https://www.slidedesignr.com
Vashte Johnson is an insights visualization consultant with over fifteen years of experience conducting qualitative and quantitative consumer research. She is the Founder of Slidedesignr, a market research, advertising, marketing, and business services company focused on building powerful insight deliverables. Vashte is also a member of the Qualitative Research Consultants Association, a global network of qualitative research professionals.
KEY TAKEAWAYS
👉 When defining insights, Vashte emphasizes that they are not simply an accumulation of facts or observations. Instead, they are practical tools with direct use for clients. She stresses the importance of finding the underlying message within the data and connecting it to the client's problem.
👉 One misconception addressed in the conversation is that insights need to be groundbreaking or entirely unique. Both Darshan and Vashte agree that insights can stem from combining different observations and simply articulating a core truth that resonates with clients. Visualizing insights in a logical framework that clients can easily understand and apply is crucial.
👉 Vashte's insights accelerator model comprises four key components. The first component is adopting a consultant's mindset, which involves thinking beyond the data and considering the larger context and implications. The second component is understanding the audience, as insights need to be tailored to the specific needs and preferences of the clients. The third component is reclaiming time for deep connections, allowing oneself time to think and form connections before diving into the design process. The fourth component focuses on the idea hierarchy, where the most important insights are prioritized and presented effectively.
Listen Now!
Fame Host - https://bit.ly/3ACsRBz
Apple - https://apple.co/3gsuA31
Spotify - https://spoti.fi/48t2yi5
YouTube - https://bit.ly/3KYAHtd
RSS - https://bit.ly/3AFrUs6
And connect with the host and guests here:
Darshan Mehta on Linkedin - https://www.linkedin.com/in/darshan--mehta
iResearch website - https://iresearch.com
Vashte Johnson on LinkedIn - https://www.linkedin.com/in/vashte
Slidedesignr website: https://www.slidedesignr.com
Getting to Aha! with Darshan Mehta is hand crafted by our friends over at: fame.so
Previous guests include: Luca Popovac, Senior Executive, Abhilasha Sinha of Open Secret, Laura Beavin-Yates, Stephen Griffiths of Level 2, Kristin Luck or ScaleHouse, Melina Palmer of The Brainy Business, Nicolas Zeisler of We’re Doing CX Wrong and How To Get It Right, Pricilla McKinney of Little Bird Marketing, Brooke Sellas of B Squared Marketing and Joseph Michelli of The Michelli Experience.
Check out the 3 most downloaded episodes:
- Changing the Direction of Customer Experience with Luka Popovac, a Senior Customer Experience Executive
- Innovation, Curiosity, and Being Human with Abhilasha Sinha, Chief Growth Officer at Open Secret
- [Greatest Hits ] Emotions & Consumer Behavior with Laura Beavin-Yates
If you are interested in joining Getting to Aha! as a guest, please complete this form
Comments
In Channel

![[Greatest Hits] The Power of Customer Insights: Uncovering Why Customers Do What They Do with Vashte Johnson of Slidedesignr [Greatest Hits] The Power of Customer Insights: Uncovering Why Customers Do What They Do with Vashte Johnson of Slidedesignr](https://s3.castbox.fm/92/ce/b9/c5974332f1abd4d95a8c9672960b68c464_scaled_v1_400.jpg)

![[Greatest Hits] Following Your Passion: Greg Segal's Journey from Lawyer to Filmmaker [Greatest Hits] Following Your Passion: Greg Segal's Journey from Lawyer to Filmmaker](https://s3.castbox.fm/03/2d/d4/c7c0114f4d94650f7403d1523030208f4c_scaled_v1_400.jpg)
![[Greatest Hits] The Importance of Empathy in Sales Management: Insights from Alan Versteeg, Global Chief Revenue Officer at Growth Matters [Greatest Hits] The Importance of Empathy in Sales Management: Insights from Alan Versteeg, Global Chief Revenue Officer at Growth Matters](https://s3.castbox.fm/98/1c/a2/5b4c5e45f4ae7bd007a420c32c0fc43417_scaled_v1_400.jpg)

![[Greatest Hits] Disruptive Innovation in the Restaurant Industry: Insights from Steve Bigari, EVP, AI for Restaurants at Soundhound [Greatest Hits] Disruptive Innovation in the Restaurant Industry: Insights from Steve Bigari, EVP, AI for Restaurants at Soundhound](https://s3.castbox.fm/49/1c/87/871d6947560177e7b278c0d5fd8b2e1926_scaled_v1_400.jpg)


![[Greatest Hits] Exploring the World: A Journey of Aha! Moments with Heath Tredell of Bablake House Limited [Greatest Hits] Exploring the World: A Journey of Aha! Moments with Heath Tredell of Bablake House Limited](https://s3.castbox.fm/ab/57/ef/a1e12c585fcd21ff4724a72d8bd328247e_scaled_v1_400.jpg)

![[Greatest Hits] Misconceptions and Realities: Exploring Performance Enhancement with Dustin Elliott of the Vitamin Shoppe [Greatest Hits] Misconceptions and Realities: Exploring Performance Enhancement with Dustin Elliott of the Vitamin Shoppe](https://s3.castbox.fm/73/1e/72/9fc3a5dcb8bb50d4387032b1ba165a8d54_scaled_v1_400.jpg)

![[Greatest Hits] Building Brands through Creative Storytelling: Lessons from Matt Swieca of The Martin Agency [Greatest Hits] Building Brands through Creative Storytelling: Lessons from Matt Swieca of The Martin Agency](https://s3.castbox.fm/83/8d/b2/b85b890d0d4d63cf693839895621dc9bc8_scaled_v1_400.jpg)

![[Greatest Hits] Insights and Empathy: Building Meaningful Customer Relationships with Alex Genov, Head of Customer Research and Marketing Insights at Zappos [Greatest Hits] Insights and Empathy: Building Meaningful Customer Relationships with Alex Genov, Head of Customer Research and Marketing Insights at Zappos](https://s3.castbox.fm/d9/1c/93/3d913fade9e20a43c0ed07fede8815eeb0_scaled_v1_400.jpg)

![[Greatest Hits] Debunking Nutrition Myths: Taking a Balanced Approach with Ross Franklin, Founder of Pure Green [Greatest Hits] Debunking Nutrition Myths: Taking a Balanced Approach with Ross Franklin, Founder of Pure Green](https://s3.castbox.fm/82/59/8f/8bdc526693fcad14016f87076aae3a9e84_scaled_v1_400.jpg)

![[Greatest Hits] Constant Innovation, Fearlessness, and Humor: Lessons from Mary Crafts, the Founder of Utah’s Largest Off-Site Caterer [Greatest Hits] Constant Innovation, Fearlessness, and Humor: Lessons from Mary Crafts, the Founder of Utah’s Largest Off-Site Caterer](https://s3.castbox.fm/ea/51/c9/b6556805f4e7ffe13fb02a6c120ccf7fec_scaled_v1_400.jpg)



